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Your company
The company named in the deliverable.
Keep this field from the AI: its content is replaced before the AI provider receives it, then restored in your deliverable.
Relevant areas
The areas concerned by the incident.
OSI Layer 1 - Physical
OSI Layer 2 - Data Link
OSI Layer 3 - Network
OSI Layer 4 - Transport
OSI Layer 5 - Session
OSI Layer 6 - Presentation
OSI Layer 7 - Application
Tick every area involved: each one asks for its technical data, the problems observed, the tests already performed and your observations.
Problem prioritisation
The analysis investigates the problems in this order, weighed by their business impact.
Problems entered in section 1 appear here, to be ranked.
Every problem entered in section 1 appears here. Drag them (or use the arrows) from the most urgent to the least urgent: the analysis follows this order. Problems you do not move keep the order you entered them.
What the incident stops or degrades: business processes, users, sites or customers, and since when. It weighs the priorities of the report.
What the AI provider receives
Your answers, to write this deliverable.
Replaced first, then put back in your deliverable: Email addresses, People's names, Company names.
