Procedure template

IT continuity plan template

The 7 steps of this procedure, as the template writes them. You adapt them to your company, then approve and download the document.

The steps

List the critical IT services, their dependencies and their business owners.
Agree a recovery time objective (RTO) and recovery point objective (RPO) for each service.
Align backups and replication with each RPO; keep one copy offline or immutable.
Write a recovery runbook per service, in the order services must come back.
Define when the plan is activated, the crisis team and the communication tree.
Test the plan every year (tabletop and technical restore) and record the results.
Update the plan after each test, incident or significant change.